ATSI 24/7 Certification Program Criteria

• Valid business license, business insurance and worker's compensation insurance
  
• Errors and omissions insurance
  
• Appropriate evacuation precautions including fire extinguishers, smoke and carbon monoxide detectors, low voltage backup lights and building code compliance.
  
• Redundant hard drives for customer and operational data
  
• Direct POTS style telephone line not routed through the interal TAS switch for emergency backup
  
• System spare parts kit, spare removable media drive
  
• Voice Logger
  
• Approved system maintenance schedule and procedures
  
• Two backup media stored on site and a third stored off site
  
• Current (within 30 days), hard-copy of all client-specific information and programming
  

ICG has demonstrated to the satisfaction of the Certification Committee a high level of proficiency in recovery techniques, good business practices, documentation of procedures, and levels of redundancy necessary for 24/7 preparedness. Contact us anytime for more information.