Valid business license, business insurance and worker's compensation insurance
Errors and omissions insurance
Appropriate evacuation precautions including fire extinguishers, smoke and carbon monoxide detectors, low voltage backup lights and building code compliance.
Redundant hard drives for customer and operational data
Direct POTS style telephone line not routed through the interal TAS switch for emergency backup
System spare parts kit, spare removable media drive
Voice Logger
Approved system maintenance schedule and procedures
Two backup media stored on site and a third stored off site
Current (within 30 days), hard-copy of all client-specific information and programming
ICG has demonstrated to the satisfaction of the Certification Committee a high level of proficiency in recovery techniques, good business practices, documentation of procedures, and levels of redundancy necessary for 24/7 preparedness. Contact us anytime for more information.
