Server monitoring for over 10 years. New technology allows for servers
to send emails or make a telephone call to a telephone number when
there is an issue. Our call center staff take calls and emails from
servers of our clients and follow the emergency protocol that the
client has established.
Information Communications Group has been providing superior call center services for over Twenty-Five years. read more
We provide multilingual inbound
and outbound call center services in over 150 languages. We use Tele-
interpreters for languages that
aren't in house read more
Welcome to Information Communications Group
There is no better choice for your call center needs than Information Communications Group.
We are in business to be there for you 24 hours a day, 365 days a year.
Our agents are professionally trained and have the communications skills necessary to meet your needs. Information Communications Group has been providing superior call center services for over Twenty-Five years. Contact us anytime, or select one of the services listed above to learn more about how we can accomodate your business needs.
We can help you with:
» Server Monitoring
» Seminar Registration
» Inbound/Outbound Employee or Customer Surveys
» Appointment Scheduling
» Telephone Answering Service
» Dealer Location
» Disaster Recovery Line